Privacy Notice
Last Updated: June 27, 2023
Dermalogica Privacy Principles
Dermalogica takes your privacy seriously. The following principles guide our treatment of your personal information:
- We value the trust you place in Dermalogica when sharing your personal information with us.
- We strive to be transparent with you about what personal information we collect, what we do with it, and to whom we disclose it.
- We endeavor to work with you to address your concerns about how we use your personal information.
- We strive to take steps designed to secure your personal information and reduce the risk it will be misused.
SCOPE
This Privacy Notice (“Notice”) describes how Dermalogica, LLC (“Dermalogica,” “we,” “us,” or “our”) collects, uses, discloses, and otherwise processes personal information in connection with our websites, mobile applications, and other online services which link to or display this Privacy Notice (collectively, the “Platform”); our in-person interactions with you (e.g., in one of our physical retail locations, at an in-person event, etc.); and our other interactions with you (collectively, the “Services”). This Notice is not, however, a contract and does not create any legal rights or obligations.
When we use the term “personal information” in this Notice, we mean information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, to you or your household. It does not include aggregated or de-identified information that is not reasonably capable of being associated with or linked to you.
CALIFORNIA NOTICE AT COLLECTION
We collect the categories of personal information (as defined in the California Consumer Privacy Act of 2018 (CCPA)) listed in the table below.
Category of Personal Information Collected
Sold or shared
Identifiers, including names, shipping addresses, email addresses, online identifiers, IP addresses, account names, and other similar identifiers (e.g., social media identifiers).
Yes
Sensitive personal information, including log-in information in combination with passwords and information concerning individuals’ health.
No
Personal information categories listed in the California Customer Records statute, including names, addresses, telephone numbers, and credit and debit card information.
No
Biometric information, including images and other information for the purpose of uniquely identifying individuals (as described in the Face Mapping® Privacy Statement below).
Yes
Identifiers, including names, shipping addresses, email addresses, online identifiers, IP addresses, account names, and other similar identifiers (e.g., social media identifiers).
No
As further described in the “How We Use Personal Information” section below, we generally collect and use the above-listed categories of personal information to provide and manage the Platform and the Services, to process and fulfill your orders, and as otherwise necessary to support and market our business.
As noted in the table above, we “sell” or “share” (as these terms are defined in the CCPA) certain categories of personal information, and you may exercise your right to opt out of such disclosures by clicking “do not sell or share my personal information” in the footer of our website and following the instructions on the window that pops up. Alternatively, where available, you may choose to enable an online tool that automatically communicates your opt-out preferences, such as the Global Privacy Control (“GPC”). When detected, we will process such a signal as a request to opt out.
We retain each category of personal information that we collect for as long as necessary to fulfill the purposes described in this Notice, including to satisfy legal or reporting requirements.
More information about our information handling and privacy practices and a description of your legal rights can be found in the “California Privacy Rights” section below.
COLLECTION OF PERSONAL INFORMATION
- Contact Information, including your name, mailing/shipping address, telephone number(s), and email address.
- Payment Information, including your credit/debit card information and billing address.
- Shopping History, including information about the items you viewed, added to your cart, purchased, or returned.
- Information You Post, including information that you provide when using the Platform’s posting feature(s) and any other information that you choose to make public on the Platform. Please note that we cannot control the actions of third parties who may have access to or collect information you choose to make public.
- Social Media Information, including information that you post on our social media pages, your social media profile information, and information posted on your social media page(s).
- Information You Submit, including photos, videos, and other user-generated content that you choose to provide when you send us a message through the “Contact Us” page, any chatbot, or similar features on the Platform; information that we collect when you enter a promotion; and other information that you choose to provide during your interaction(s) with us.
Google Analytics and Advertising
We use Google Analytics to better understand how users interact with the Platform. For information on Google Analytics’ information handling practices and how you can control the use of information sent to Google, please visit: www.google.com/policies/privacy/partners/. To disable Google Analytics, please download and install the Google Analytics Opt-out Browser Add-On, which is available here: https://tools.google.com/dlpage/gaoptout/.
We may also utilize certain forms of display advertising and other advanced features through Google Analytics, such as Remarketing with Google Analytics, Google Display Network Impression Reporting, the DoubleClick Campaign Manager Integration, and Google Analytics Demographics and Interest Reporting. These features enable us to use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick or Google Dynamic Remarketing advertising cookie) together to inform, optimize, and display advertisements based on your past visits to the Platform. You may control your advertising preferences or opt out of certain Google advertising products by visiting the Google Ads Preferences Manager, currently available at: https://google.com/ads/preferences or by visiting the NAI opt-out tool linked to above.
We partner with Rakuten Advertising, who may collect personal information when you interact with the Platform. Rakuten Advertising’s collection, use, and disclosure of your personal information is subject to the Rakuten Advertising Privacy Policy located here: https://rakutenmarketing.com/legal-notices/services-privacy-policy/
YOUR CHOICES AND LEGAL RIGHTS
YOUR CHOICES :
We provide you with the ability to make certain choices about how we use your personal information. Additional details are below.
Marketing and Promotional Communications: You can opt out of receiving marketing and promotional communications from us at any time. Note that even if you opt out of receiving marketing and promotional communications from us, you will still receive non-marketing or transactional messages from us, including messages about your account and responses to your inquiries. To opt out of receiving our marketing and promotional communications, you can:
Push Notifications: If you use our mobile applications, we may use certain information that we have collected to send push notifications to your mobile device. You can manage your push notification preferences or deactivate these notifications at any time by turning off the notification settings in our mobile applications or in your mobile device’s settings. Please note that even if you choose not to receive push notifications, you will still receive in-app notifications when you use our mobile applications.
Authorized Agents: You may authorize someone to submit a privacy rights request on your behalf (an “authorized agent”) using the submission methods outlined above. An authorized agent will need to demonstrate that you have authorized them to act on your behalf, unless you have provided the agent with power of attorney pursuant to applicable law. Depending on the evidence provided, we may also contact you to verify your identity directly with us or request confirmation from you that the agent is authorized to submit the request on your behalf.
The California Consumer Privacy Act of 2018, as amended by the California Privacy Rights Act and its implementing regulations (collectively, the “CCPA”) provides California residents with certain rights with respect to their personal information. Pursuant to the CCPA, we are providing the following additional details regarding the categories of personal information that we collect, use, and disclose. This section also describes the rights available to you as a California resident in relation to your personal information and how you can exercise your rights.
The following chart details which categories of personal information we have collected from and about California residents in the past twelve (12) months, the source(s) of each category of information, the categories of third parties to whom we have disclosed each category of information for a business purpose, and the categories of third parties to whom we have “sold” or with whom we have “shared” each category of information (as such terms are defined in the CCPA) (where applicable). Please note that the first column in the chart lists by category the types of information described in the “Collection of Personal Information” section above, as required by the CCPA.
To Provide and Manage the Platform and the Services. We use your consumer health data to provide, administer, and manage the Platform (and its features) and as otherwise necessary to provide the Services and to operate our business. To Process and Fulfill Your Order(s). Where applicable, we use your consumer health data to process and fulfill your orders and requests for our products or services. We may also use your consumer health data to process your returns or inform you of any product recall. To Identify Usage Trends and Make Improvements. We use your consumer health data to understand how you use the Platform and identify usage trends. We also use your consumer health data to identify issues, test new features or changes in our features, and improve the Platform, the Services, and our products. To Understand Your Interests and Personalize Your Experience. We use your consumer health data to help us understand which parts of the Platform e'g
HOW TO CONTACT US
If you have any questions or concerns about this policy or the practices described herein, you may contact us at dataprivacy@dermalogica.com, by calling 1-800-345-2761 (Monday through Friday, 8:30 AM – 9:00 PM Eastern), or by mail to: Dermalogica, LLC Attention: Privacy Notice, 1535 Beachey Place, Carson, CA 90746.